Frequently asked questions
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Reservations
How can I book a property?
Is a deposit required to confirm the booking?
What payment methods do you accept?
Is it safe to pay through your website?
Can I cancel or modify my booking? Are there penalties?
Check-in & Check-out
From what time can I check in?
Until what time must I check out on departure day?
Can I request early check-in or late check-out?
Costs & Security Deposit
What additional costs should I consider?
Is a security deposit required? When is it returned?
Documentation & Requirements
Do I need to send a copy of my passport or ID before arrival?
Is there a minimum age requirement to rent?
Included Services
Are bed linen and towels included?
Are beach/pool towels provided?
Is WiFi available in all properties?
Is cleaning included? Can I book extra cleaning during my stay?
Transport & Location
Do you offer airport transfer service?
Do you recommend renting a car?
How do I get from the airport to the property?
Is parking available on the property or nearby?
Families & Groups
Are the properties suitable for small children?
Do you provide cots or high chairs?
Are pets allowed?
Additional Services
Can I book extra services such as a private chef, massages, or activities?
Special Situations
What should I do if my flight is delayed and I arrive later than planned?
Who can I contact in case of an emergency during my stay?
What happens if something in the property does not work properly?
Contact & Support
How can I contact you before and during my trip?
Do you offer customer support in multiple languages?
+34 655 584 112
reservas@finca-mallorcareise.com
+34 655 584 112
reservas@finca-mallorcareise.com